Plans and Prices

• ★ What plans/channels are available?
• What other services can I add to my plan?
• What is the Military Plan?
• What happens to days I paid for if I change from one paid plan to another?
• How do I upgrade or renew my subscription?

Compatible Devices and Technical Requirements

• Watching TeleUP on your Android box
• How to access TeleUP on my Microsoft Surface
• How do I watch TeleUP on my Amazon Fire Stick?
• What devices does TeleUP work on?
• Technical Requirements
• What speed do I need?

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Video on Demand

• How can I watch movies I rented on Roku?
• How can I rent movies?

Coverage and Channel availability

• Is TeleUP available in all countries?
• Can I get local stations from my hometown?

My Account

• How do I pay my subscription?
• Why can't I sign in?

General

• What are the payment methods available?
• Is this service commercial free?
• Is there a set top box available?

How To

• How do I sign up for TeleUP?
• How do I change channels?
• How to get our DVR Service free
• How do I view in full screen?

Video configuration

• Video mirroring with AirPlay and Apple TV
• Wired Connection using the Apple 30-pin to HDMI to adapter
• Why is video not smooth in full screen?
• Why is video pausing/buffering a lot or not playing at all?
• How do I check for TeleUP updates on my Roku player?

Others

• I am getting audio only on my iPhone/iPad.
• My Firewall is blocking your service.
• Trouble Shooting: Roku

DVR Features and Functionality

• How do I deactivate the DVR series manager for a show?
• How do I deactivate the DVR series manager for a show?
• Can I watch one show and record another at the same time?
• How long can I hold on to the recordings?
• How does the DVR series manager work?
• How many shows can I record at one time?

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Terms and Privacy

• Content & Licenses
• Terms of Service
• TeleUP Privacy Policy

About Us

• Contact Us
• Careers with TeleUP
• Content and Linear Channel Owners
• Cable Operator Services